journey.delivery is built in Western Australia, and the way it works suits the way deliveries run here: long metro runs from Joondalup to Mandurah, trade deliveries to sites with no street number yet, and regional trips where "about an hour" can easily become three.
This page is for Perth and WA couriers, tradies and small fleets who want their customers to see where a delivery is without a string of phone calls.
Built for the distances out here
Alerts change with the length of the trip:
- Metro runs (200 km or less): your customer is emailed when you're within 1 km, and again when you mark the delivery complete.
- Regional runs (over 200 km): updates go out at 25%, 50% and 85% of the way, within 10 km, and on arrival. A farm, a mine site office or a country store can plan around you on a run to Geraldton, Kalgoorlie or Albany.
The full list is in Alerts and Journey History.
Useful for more than parcels
- Building supplies and site deliveries. The site supervisor can see the truck coming and have a forklift and a clear gate ready.
- Furniture and appliance delivery. Customers don't wait in all day for a four-hour window.
- Food and produce wholesale. Restaurants and stores know when to expect the drop.
- Business-to-business couriers. Reception knows a delivery is coming before the van pulls up.
Private by design
Each customer is invited to one trip by email and needs the Trip ID, PIN and their own email address to open it. Your location isn't public, and an invite to one job never opens the next. See Privacy and Security.
Free for drivers, plans for fleets
Owner-drivers can track and share their own trips for free. Perth businesses with several drivers and vehicles can manage them all from one company account. Plans are on the pricing page.
Get started
Create a free driver account, or register your business. Your first tracked delivery can go out today. If you have questions about how it would fit your run, read How journey.delivery Works.